Return & Refund Policy

This policy explains when a refund is possible for services used through Cafe Pan Service.

1. Successful Transactions

Once a service (such as a PAN application, recharge, or download) is marked Success, the amount charged is final and non-refundable, since the service has already been delivered.

2. Failed Transactions

If a transaction is marked Failed, the amount charged to your wallet will be reversed back to your wallet automatically.

3. Pending Transactions

Transactions marked Pending are awaiting confirmation from the service provider. No refund is issued while a transaction remains pending; it will resolve to either Success or Failed.

4. Wallet Top-ups

Money added to your wallet is intended for use on this portal's services and is non-refundable to your bank account or original payment method, except where required by law.

5. Contact for Disputes

If you believe a charge was made in error, please raise a support ticket or contact Cafe Pan Service at 1234567890 (WhatsApp: 1234567890) .